The way we buy and sell goods has changed dramatically due to the online world, but it doesn't come without its share of hiccups and frustrations.

It's those concerns the province is looking to hear as they host a series of consumer protection open houses, with a stop in Red Deer tomorrow (Sept 14th).

Service Alberta Minister Stephanie McLean says issues with ticket sales continue to come up at each stop.

“When folks can’t get the tickets to their favourite artist or concert or sports team because maybe bots have bought them all up or very few were released to the public and so we have got a lot of suggestions about those.  You know this is something that hits almost everyone, the way that we buy those tickets has changed dramatically and there seems to be an imbalance”.

McLean says they are also looking to gain public views on contract related issues, like warranties and cancellation rights, as well as shopping related concerns like transparency in pricing and rewards points.

The Minister hopes to use the feedback to take action to support consumers in the market place and businesses that are honest and reputable.

“We know that consumer issues move fast, the marketplace moves fast, and we need to be able to be responsive so that consumers feel protected so they have a high level of consumer confidence.  At the end of the day a confident consumer is probably going to spend more money and that’s really good for business and that’s good for the economy”.

The consumer protection open house runs from 4:30-7:30 pm tomorrow (Sept 14th) at the Downtown Public Library in Red Deer, if you are unable to attend you can also provide your feedback through an online survey  until Friday (Sept 15th).